What is a semi-custom design?
Each of our meticulously designed collections include everything your event needs - from save the dates to thank you cards and everything in between. We've taken care of the hard work for you and pre-designed the layouts, fonts, graphics etc. That means no unwanted surprises you might get with custom design. Instead, working with us is seamless, quick and stress-free.
What are my tailoring options?
Forgoing custom design doesn't mean cookie-cutter stationery. Much like a demi-couture wedding dress, our collections are designed to be flexible so you end up with a suite that is uniquely your own.
With lots of tailoring options available, your stationery and signage will perfectly compliment your wedding style.
Love colour as much as we do? Download our Colour Chart
What about cancellations or returns?
We know all too well, that planning an event in these uncertain times can be stressful and we don't want our stationery to add to that. As our products are made to order, it's a little more complicated than a normal return but we can offer the following options:
If you place an order with us and then need to cancel, so long as no design work has commenced we will happily refund you in full. If design work has started but not yet printed, we can postpone till you're ready, change the order to suit your needs, or refund 50% of the cost.
If your stationery has already gone to print, while we unfortunately can't refund we will provide cost price reprints, should you need it. We'll also happily provide a free digital copy of your invitation with the new details so you can send it electronically to your guests.
Find out more in our Terms and Conditions.
Can I customise further?
While we encourage our clients to stick to the designs we have meticulously created and tested thoroughly, we understand that sometimes changes are called for.
So, if you've got something in mind, then we'd love to discuss possibilities together and if it's feasible we're happy to customise our collections. Design fees on top of the store prices will apply, and timelines may be extended.
Get in touch with us if you'd like to chat further about creating your perfect stationery suite.