All State Of Reverie products are shipped via Sendle or DHL Express.
Sample packs - Sendle
Domestic orders - Sendle
Domestic express orders - DHL
International orders - DHL
Sendle in Australia is serviced by a network of courier providers, such as Couriers Please and Fast Way. Sendle international is serviced by the destination countries national postal service. Once the item has reach the destination country then local postal processes apply, which are out of our control.
We cannot send to PO Boxes.
We take no responsibility for any issues, mis-deliveries or delays with courier/postal services, but will do our best to help rectify the situation with our suppliers.
Shipping Costs - Australia
Australian orders are sent via Sendle for standard delivery or DHL Express. All parcels are tracked, and require signature on delivery (with the exception of sample packs).
Charges range between AUD $6 and $50, depending on size and weight. We aren’t able to deliver to PO Boxes.
Shipping Costs - International
Charges are calculated based on destination and weight or order. These charges usually range from AUD $13 and $130. Orders are sent via DHL Express International service and require a signature on delivery. We are not able to deliver to international PO Boxes.
Shipping Times - Australia
You will receive an email with your tracking number once your order has shipped. We suggest allowing the following time for standard delivery:
Melbourne, Geelong: 2 business days
Sydney, Canberra, Adelaide: 3-4 business days
Brisbane: 4-6 business days
Perth: 6-11 business days
DHL Express deliveries are 1-2 business days.
Shipping Times - International
Delivery times can vary greatly depending on your location. We suggest allowing the following times:
North America, Western Europe, Asia and the Pacific - 7-14 working days
New Zealand: 5-7 working days
Rest of the world: 11-16 working days
Are sent via DHL Express are delivered within 2-5 business days.
Sendle is a registered B Corp and Australia's first 100% carbon neutral delivery service.
All DHL orders are sent with carbon offsetting.